Unified Monitoring System Architect

The Unified Monitoring System Architect is responsible for designing the Company’s centralized monitoring system and developing, implementing, and continuously improving its observability strategy.

The primary objective of the role is to ensure comprehensive, centralized, and continuous monitoring of the Company’s IT infrastructure, networks, applications, APIs, integrations, business services, and databases to maintain high service availability, enable early issue detection, and ensure prompt incident response.

Job Responsibilities

• Develop, implement, and continuously improve the Company’s unified monitoring and observability strategy.
• Design and implement a unified monitoring architecture that provides end-to-end visibility across all critical systems, infrastructure, and services.
• Ensure continuous monitoring of servers, network devices, storage systems, virtual environments, databases, applications, APIs, integrations, and business services.
• Collaborate with system and service owners to ensure the regular review and updating of established KPIs, SLIs, SLOs, SLAs, alerting rules, and threshold values.
• Continuously develop and improve real-time monitoring, early detection, preventive monitoring, and escalation processes.
• Develop and maintain unified dashboards, reports, and analytical metrics to support technical and managerial decision-making.
• Participate in the design and implementation of new systems by defining mandatory monitoring, observability, and alerting requirements.
• Collaborate with external vendors and partners to enhance the effectiveness, reliability, and coverage of monitoring solutions.

Required Skills

• At least 3 years of professional experience in IT infrastructure, monitoring, observability, or systems operations.
• Hands-on experience with Zabbix, Grafana, Prometheus, Elastic Stack, VMware vCenter, Data Center Expert, or equivalent monitoring and observability solutions.
• Knowledge of Linux and Windows servers, networking, databases, virtualization, backup systems, and cloud technologies.
• Knowledge of PowerShell, Bash, Python, or other scripting languages will be considered an advantage.