Service Clerk at Customer Service and Cash Operations Unit

Identification of customers’ needs, direct and cross sales, provision of fast and quality service.

Job responsibilities

• Implementation of various payments and quick money transfer service in the AS-Bank system (for individuals and legal entities)
• Recommendations on banking services (loans included), conducting ACRA inquiries
• Provision of statements/references
• Formulation of money claim/surplus return from the main cash desk to other cash desks
• Acceptance of loan applications (consumer unsecured loan, credit line, loan secured with primary collateral), provision of loan and collateral in compliance with established templates, compilation of loan packages
• Implementation of established monthly sales plans
• Participating in the process of charging and discharging ATMs and assurance of program compilation in the absence of the department head.
• Bank-Customer system service

Required qualifications

• Higher education, preferably in the sphere of finance and/or economics
• Knowledge of banking and operations, banking legislation
• Working experience with cash is desirable

Communication skills

• Teamwork ability
• Ability to work under fixed defined deadlines
• The ability to quickly orientate in conflict situations
• Good knowledge of Microsoft Office, knowledge of AS-Bank system is desirable
• Excellent command of Armenian, good knowledge of English and Russian languages is desirable